Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a casino we cover? This page explains how to reach us and what we can (and can't) help with.

How to reach the Real Money Casinos team

The quickest way to contact us is by email at [email protected]. We read every message and try to respond within 48 hours, though it can take a little longer during busy periods. When you write in, please include as much detail as possible — the name of the casino involved, screenshots if relevant, and a clear description of the issue — so we can look into it properly.

What we can help with

• Corrections or updates to bonus offers, rankings, or details on our review pages
• Feedback on your experience with a casino we've reviewed, positive or negative
• General questions about how online casinos work, licensing, or how we assess sites
• Suggestions for casinos or topics you'd like us to cover
• Reports of broken links, outdated information, or technical issues on 48hourbet.com

What we can't help with

Real Money Casinos is an independent review and comparison site. We don't operate any casino, hold player funds, or have access to individual player accounts. That means we're not able to:

• Process withdrawals, refunds, or deposits on your behalf
• Resolve account bans, verification delays, or disputed bonus terms directly with a casino
• Access or reset your login details for any operator listed on this site

For account-specific issues, the fastest route is always the casino's own customer support team — usually reachable through live chat, email, or a support line listed on their site. If a dispute isn't resolved to your satisfaction, most licensed US operators are required to point you toward a formal complaints process through their regulator.

If gambling has stopped feeling like entertainment

If you're contacting us because gambling has become stressful, unaffordable, or difficult to control — either for yourself or someone you know — please know that support exists and reaching out is a reasonable first step. Our responsible gambling page covers deposit and time limits, self-exclusion programs, and links to national support services that can help, regardless of which casino you've been playing on.

Before you get in touch, you might find your answer already

A lot of the questions we receive are already answered elsewhere on the site. Our About Us page explains who we are and how we approach reviews, and our Terms and Conditions cover how we use and present the information on 48hourbet.com. If your question relates to UK players looking at Non GamStop options, we also have a dedicated page on that topic.

Media, partnerships, and other enquiries

If you're reaching out about advertising, a partnership, or press-related matters, please use the same email address and mention the nature of your enquiry in the subject line so we can route it to the right person. We don't publish a phone number at this time, so email remains the most reliable way to reach us.